Boutiq Switch Privacy Policy
Last Updated: September 22, 2026
This Privacy Policy explains how Boutiq Switch (“Boutiq,” “we,” “us,” or “our”) may collect, use, store, disclose, and protect personal information when you visit our website, verify your age, create an account, communicate with us, interact with product-authentication features, subscribe to communications, or complete an eligible transaction through an authorized sales channel.
Our website covers the Boutiq product family, including BTQ V5, Boutiq Switch V5, Boutiq V4, Boutiq Switch V4, Boutiq Glow, Boutiq Orb, Boutiq carts, and related adult-use products.
Privacy matters to us.
We believe customers should understand:
What information may be collected
Why we collect it
How it may be used
Who may receive it
How long it may be retained
What choices may be available
Adults Only
Boutiq cannabinoid products are intended only for adults who meet the legal purchasing age applicable to their jurisdiction.
Our website and ecommerce-related services are not directed toward children.
Where age verification is required, we may process information reasonably necessary to determine whether a customer meets applicable legal-age requirements.
We do not knowingly permit underage customers to purchase regulated Boutiq products.
Information We Collect
The information we collect depends on how you interact with Boutiq.
We may collect information:
You provide directly
Generated through an eligible transaction
Used for age verification
Provided through an account
Submitted through customer support
Generated through product authentication
Collected automatically through website technology
Provided through marketing subscriptions
We aim to limit collection to information reasonably necessary for legitimate business, security, compliance, communication, and customer-service purposes.
Information You Provide
You may provide information when you:
Create an account
Place an eligible order
Complete age verification
Contact Boutiq
Report a damaged product
Submit an authenticity concern
Request a return or replacement
Subscribe to email or text communications
Enter a promotion
Information may include:
Name
Date of birth
Email address
Telephone number
Billing information
Delivery or pickup information
Order number
Retailer information
Message content
Account information
Product information
Other information voluntarily provided
Age Verification
Because Boutiq products may be age-restricted, age verification may be required.
Depending on the verification method, information may include:
Name
Date of birth
Address
Telephone number
Government-issued identification information where necessary
We may use an independent age-verification provider.
Where a third party performs verification directly, that provider may process information under its own privacy policy.
Government Identification
Where identification is required, only information reasonably necessary for lawful age verification should be requested.
We discourage customers from sending copies of identification through ordinary unsecured email unless specifically instructed through a secure verification process.
Depending on the system used, we may receive confirmation that verification succeeded without retaining the complete identification document ourselves.
Account Information
If customer accounts are available, we may process:
Name
Username
Authentication credentials
Saved preferences
Order or transaction history
Saved delivery details where applicable
Customers are responsible for protecting their login credentials.
Do not share passwords with other people.
Order and Transaction Information
Where lawful online transactions are available, we may process:
Customer name
Product selected
Boutiq generation
Product combination
Quantity
Order number
Transaction amount
Payment status
Retailer or fulfillment location
Pickup or lawful delivery information
Order status
Transaction records may be retained for customer service, accounting, fraud prevention, legal compliance, and business recordkeeping.
Boutiq Product Information
An order or support record may identify a specific Boutiq product such as:
BTQ V5
Boutiq Switch V5
Boutiq V4
Boutiq Glow
Boutiq Orb
Boutiq carts
Specific V5 combinations
This information is handled as product and transaction information.
We do not automatically treat a person's interest in a Boutiq product as medical information.
Payment Information
Payments may be processed by third-party providers or authorized retailers.
Depending on how a transaction is completed, financial credentials may be collected directly by the payment processor rather than Boutiq.
We may receive limited information such as:
Payment status
Transaction reference
Payment method category
Transaction amount
Fraud-screening information
Payment processors maintain their own privacy and security policies.
Licensed Retailer Transactions
Some Boutiq products may be purchased through independent licensed retailers.
If you complete a purchase through a third-party retailer, that retailer may separately collect information including:
Identification
Age-verification data
Purchase records
Payment information
Pickup information
Delivery information
That retailer's own privacy policy governs information it independently collects.
Local Delivery Information
Where lawful local delivery is available through an authorized retailer or delivery provider, information may include:
Recipient name
Delivery address
Telephone number
Order information
Age-verification status
Delivery status
A licensed delivery provider may independently process information necessary to complete the transaction.
Pickup Information
For authorized retail pickup, the retailer may require:
Name
Order number
Government-issued identification
Age verification
Pickup confirmation
Retailers may maintain their own required transaction records under applicable law.
Information Collected Automatically
When you use our website, technical information may be collected automatically.
This may include:
IP address
Browser type
Device type
Operating system
Approximate location
Referring website
Pages viewed
Date and time
Website interactions
Technical errors
Security events
This information may help us operate, secure, analyze, and improve the website.
Cookies
Boutiq may use cookies and similar technologies.
These may support:
Age-gate functionality
Shopping carts where available
Account sessions
Website security
Remembering preferences
Analytics
Marketing measurement
Fraud prevention
Some cookies may be necessary for core website functionality.
Essential Cookies
Essential technologies may support:
Age-gate settings
Account authentication
Session management
Checkout functionality where available
Security
Fraud detection
Blocking these cookies may prevent parts of the website from operating correctly.
Analytics
We may use analytics tools to understand how visitors interact with Boutiq.
Analytics may help us understand:
Popular Boutiq generations
Popular product pages
Traffic sources
Device types
Navigation patterns
Technical performance
Website errors
For example, aggregated analytics may show greater interest in BTQ V5 than an older Boutiq generation without requiring us to identify every individual visitor.
Advertising and Marketing Technologies
We may use advertising or measurement technologies where permitted.
These can include:
Pixels
Cookies
Advertising identifiers
Conversion measurement
Audience measurement
Retargeting technologies
Depending on applicable state privacy law, some advertising activity may qualify as “sharing,” “sale,” or targeted advertising even where personal information is not sold for money.
Where required, appropriate privacy choices should be provided.
Search Information
Visitors may reach our website after searching for terms such as:
BTQ V5
Boutiq Switch
Boutiq V5
Boutiq carts
Boutiq Switch V5
Boutiq V4
Boutiq Glow
Boutiq Orb
Boutiq Switch V5 real or fake
Aggregated search-referral information may help us understand what information visitors are trying to find.
We do not automatically treat a search query as proof that a visitor personally possesses or uses a cannabis product.
Product Authentication
Authenticity is an important part of the Boutiq experience.
Where authentication tools are available, we may process information such as:
Verification code
QR-code interaction
Product generation
Verification date and time
Approximate location
IP address
Device information
Number of verification attempts
This information may help us identify counterfeit activity and protect the Boutiq brand.
Verification Codes
A verification code may be associated with a particular product or package.
Authentication records may help determine:
Whether a code exists
Whether it has previously been checked
How frequently it has been checked
Whether suspicious activity is occurring
These systems are designed to protect product authenticity and should not be used to build unnecessary personal profiles.
Counterfeit Reports
If you report a potentially counterfeit Boutiq product, we may collect:
Your contact information
Retailer name
Purchase location
Product generation
Combination name
Verification code
Photographs
Packaging information
Description of the concern
This information may be used to investigate counterfeit distribution or brand misuse.
Device and Product Support
Support requests may relate to:
Boutiq V5
Boutiq V4
Boutiq Glow
Boutiq Orb
Leaks
Battery problems
Incorrect products
Authenticity
Retailer concerns
Product damage
Support records may be retained where reasonably necessary to resolve the issue and maintain business records.
Email Communications
We may collect an email address when you:
Create an account
Contact support
Subscribe to updates
Submit an authenticity report
Complete an eligible transaction
Email may be used to provide:
Support responses
Transaction notices
Authenticity information
Account information
Brand updates
Optional promotional messages
Marketing Emails
If you voluntarily subscribe to Boutiq marketing, we may send information regarding:
New Boutiq generations
V5 combinations
Glow editions
Orb releases
Product announcements
Brand news
Authorized-retailer information
You should have a practical way to unsubscribe from optional promotional emails.
Text Messages
Where optional SMS communications are offered and you consent, we may process:
Telephone number
Subscription status
Message delivery information
Consent records
Opt-out requests
Marketing text consent should be obtained where legally required.
Users should be able to withdraw from optional text marketing using the method provided.
Reviews and Community Content
If our website allows reviews, comments, or other public submissions, information included in those submissions may become publicly visible.
Avoid posting:
Home addresses
Payment information
Passwords
Government identification
Private authentication codes
Sensitive personal information
Once information is intentionally made public, other people may copy or redistribute it.
Social Media
Boutiq may maintain accounts on third-party social platforms.
If you communicate with us through a social network, that platform may independently collect information about your activity.
Its privacy policy governs its own data practices.
How We Use Personal Information
We may use personal information to:
Operate Boutiq websites.
Verify age.
Process eligible transactions.
Support lawful retailer fulfillment.
Respond to inquiries.
Provide product support.
Investigate authenticity concerns.
Prevent counterfeiting.
Manage accounts.
Maintain website security.
Prevent fraud.
Send requested communications.
Provide optional marketing.
Analyze website performance.
Maintain business records.
Comply with applicable law.
Protect our legal rights.
Cannabis Purchase Information
We recognize that transaction records involving cannabis or cannabinoid products may be considered sensitive by some customers.
We use such records primarily for legitimate purposes such as:
Transaction fulfillment
Customer support
Regulatory compliance
Fraud prevention
Accounting
Authenticity investigation
Business recordkeeping
We do not automatically interpret a cannabis purchase as evidence of a medical condition.
Medical Information
Boutiq does not require customers to submit medical diagnoses, medical records, prescription information, or treatment histories merely to browse our adult-use brand website.
Please avoid providing unnecessary health information in:
Contact forms
Support messages
Reviews
Order notes
Sensitive Personal Information
Certain information may receive additional legal protection depending on jurisdiction.
Potential sensitive information may include:
Government identification numbers
Account credentials
Certain financial information
Precise geolocation
Certain health information
Where collected, we aim to use sensitive information only for reasonably necessary purposes such as:
Age verification
Security
Payment processing
Lawful delivery
Fraud prevention
Legal compliance
Location Information
Our website may receive approximate location information based on IP address.
Where a service requests more precise location information — for example, to determine whether licensed delivery is available — appropriate consent or other legal requirements should be followed.
We do not need precise location merely for ordinary browsing unless a particular feature requires it.
Fraud Prevention
We may process information to detect:
Payment fraud
Account abuse
Fake verification codes
Counterfeit activity
Automated attacks
Suspicious orders
Repeated failed verification attempts
Fraud-prevention activity should remain reasonably related to protecting Boutiq, authorized retailers, and customers.
Security Logs
Website security systems may record:
IP addresses
Login attempts
Authentication failures
Firewall events
Suspicious requests
Technical errors
These records may help identify malicious or unauthorized activity.
Third-Party Service Providers
We may use service providers for:
Website hosting
Ecommerce
Age verification
Payment processing
Analytics
Email delivery
SMS delivery
Security
Fraud prevention
Product authentication
Customer support
Cloud services
Providers may receive information reasonably necessary to perform the service.
Age-Verification Providers
Third-party verification providers may process identity information to establish whether a customer satisfies minimum-age requirements.
Their own privacy notices apply to information they independently collect.
Payment Processors
Payment processors may collect financial information directly.
Boutiq may receive confirmation that a transaction succeeded without receiving complete underlying card or bank credentials.
Authorized Retailers
Authorized retailers are independent businesses.
They may collect customer information to comply with:
Age restrictions
Cannabis regulations
Payment requirements
Retail recordkeeping
Delivery rules
Their own privacy notices govern those practices.
How We Disclose Information
We may disclose information where reasonably necessary to:
Provide requested services.
Verify age.
Process eligible transactions.
Support licensed fulfillment.
Operate authentication services.
Provide customer support.
Maintain website security.
Prevent fraud.
Conduct analytics.
Provide marketing where permitted.
We may also disclose information where reasonably necessary to:
Comply with applicable law.
Respond to valid legal process.
Respond to regulatory requirements.
Protect customers.
Protect our intellectual property.
Investigate counterfeiting.
Establish or defend legal claims.
Sale or Sharing of Personal Information
We do not need to sell personal information for money simply to operate the Boutiq brand or fulfill ordinary customer requests.
However, certain online advertising technologies can fall within statutory definitions of sale or sharing under privacy laws even when no money is exchanged for the information.
Where our actual activities trigger applicable opt-out requirements, appropriate privacy controls should be provided.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information under our control.
These may include:
Encrypted connections
Access controls
Authentication
Security monitoring
Software maintenance
Restricted administrative access
Fraud detection
Secure vendors
No digital system can guarantee absolute security.
Data Minimization
We aim to collect information reasonably necessary for the service being provided.
For example:
An authenticity check should not ordinarily require medical information.
A newsletter subscription should not ordinarily require government identification.
A basic support request should not ordinarily require financial credentials.
Data Accuracy
You may contact us if personal information previously provided to Boutiq is incorrect.
Accurate information can be particularly important for:
Account access
Age verification
Support requests
Eligible transactions
Data Retention
We may retain personal information for as long as reasonably necessary to:
Complete transactions.
Maintain required records.
Respond to support requests.
Investigate counterfeit products.
Maintain security.
Prevent fraud.
Comply with law.
Resolve disputes.
Protect legal rights.
Different categories of information may have different retention periods.
When information is no longer reasonably necessary, it may be deleted, de-identified, or otherwise appropriately handled.
Aggregated and De-Identified Information
We may use aggregated or de-identified information to understand:
Website traffic
Popular Boutiq generations
Interest in V5 combinations
Authentication trends
Technical performance
General audience activity
Information that no longer reasonably identifies a person may be used for legitimate statistical, security, product, or business purposes.
California Privacy Rights
California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where the law applies to Boutiq and the particular processing activity.
Potential rights include:
Right to know
Right to access
Right to delete
Right to correct
Right to opt out of qualifying sale or sharing
Right to limit certain uses of sensitive personal information
Right to non-discrimination
The applicability of these rights depends on the statutory requirements and exceptions.
Right to Know
Where applicable, an eligible California consumer may request information regarding:
Categories of personal information collected
Sources of personal information
Purposes for processing
Categories of recipients
Specific pieces of information
Identity verification may be required for certain requests.
Right to Delete
Where applicable, an eligible consumer may request deletion of certain personal information.
Information may sometimes be retained for purposes including:
Completing transactions
Compliance with cannabis regulations
Fraud prevention
Security
Accounting
Legal obligations
Exercise or defense of legal rights
Right to Correct
Where applicable, California residents may request correction of inaccurate personal information maintained about them.
Right to Opt Out of Sale or Sharing
Where Boutiq engages in activities legally defined as sale or sharing under the CCPA, eligible consumers may opt out.
California currently recognizes opt-out rights for qualifying sale or sharing of personal information.
Global Privacy Control
Where the CCPA applies to our activities, qualifying Global Privacy Control (GPC) signals must be treated as valid opt-out requests for covered sale or sharing activities.
California Sensitive Personal Information
Where applicable, California consumers may have rights concerning certain uses or disclosures of sensitive personal information.
We aim to use information such as identification data or precise geolocation only where reasonably necessary for the service, security, legal compliance, or another permitted purpose.
Non-Discrimination
Where applicable law provides privacy rights, Boutiq will not unlawfully discriminate against a consumer merely because they exercise those rights.
2026 California Privacy Regulations
Updated California CCPA regulations became effective January 1, 2026.
The regulations include updated requirements and additional provisions concerning risk assessments, cybersecurity audits, and certain automated decision-making activities for businesses to which those requirements apply.
Boutiq will address these requirements if and to the extent they apply to our actual processing activities.
Other U.S. State Privacy Rights
Residents of other states may have additional privacy rights depending on applicable law.
Potential rights may include:
Access
Correction
Deletion
Data portability
Opt-out of targeted advertising
Opt-out of certain data sales
Opt-out of certain profiling
Appeal of certain privacy-request decisions
Not every law applies to every company or activity.
Privacy Requests
Where applicable law provides a privacy right, you may submit a request through:
Email: [Your Privacy Email]
Please use “Privacy Request” in the subject line where appropriate.
We may request information necessary to:
Verify identity
Locate relevant records
Understand the request
Prevent fraudulent requests
We will not intentionally request more information than reasonably necessary for verification.
Authorized Agents
Where permitted by applicable law, an authorized agent may make certain privacy requests on behalf of a consumer.
We may require appropriate verification of:
Consumer identity
Agent authority
Scope of permission
Marketing Choices
You may withdraw from optional marketing communications.
Email messages should provide an unsubscribe method.
Where text marketing is used, appropriate opt-out instructions should be provided.
Opting out of marketing does not prevent necessary transactional, security, authenticity, or support communications.
Children's Privacy
Boutiq's cannabis and cannabinoid products are intended only for adults of legal purchasing age.
We do not knowingly market regulated products to children.
If you believe an underage individual has improperly provided personal information through an adult-only service, contact us so the matter can be reviewed.
Changes to This Privacy Policy
We may update this Privacy Policy when:
Website features change
Authentication systems change
Marketing technologies change
Age-verification providers change
Retail partnerships change
Privacy laws change
Business practices change
The Last Updated date at the beginning of this policy will be revised when material updates are made.
Contact Boutiq Switch
For questions about this Privacy Policy or an applicable privacy request, contact:
Boutiq Switch
Privacy Email: [Your Privacy Email]
Support Email: [Your Support Email]
Website: [Your Website URL]
Business Address: [Your Business Address]
Please provide enough information for us to understand and appropriately respond to your request.
Our Privacy Commitment
Boutiq is built around identity.
Protecting customer identity matters too.
Our approach to privacy is based on:
Transparency
Adult-only access
Data minimization
Security
Responsible age verification
Authenticity protection
Appropriate customer choice
Visitors should be able to understand what happens to their information whether they are:
Exploring BTQ V5
Comparing Boutiq V4 and V5
Checking a Boutiq Switch V5 authenticity code
Looking at Boutiq Glow or Orb
Contacting support
Completing an eligible transaction
The Boutiq experience should be recognizable.
Our privacy practices should be clear too.
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